Computer-Managed Maintenance Systems

Determining the Need and Selling the Program; Determining the Need; Selling the Program; Definition of CMMS; CMMS Functionality; CMMS Databases or Files; Who Uses a CMMS and How; What a CMMS Will Do; What a CMMS Will Not Do; CMMS Justification; Need Analysis; Functional Requirements for Effective Maintenance; Maintenance Organizations; Labor Distribution; Cost-Benefit Analysis; Six Keys to Selling Your CMMS Program; CMMS Vendor Selection; Developing the Requirements Document; Determining the Short List of Vendors; System Evaluation; Request for Proposal; Proposal Evaluation; Contract Negotiation; Project Implementation; Project Plan Development; System Installation; Database Development; Integrating a CMMS with Other Systems; Inventory; Purchasing; Invoice Matching and Accounts Payable; Cost Accounting and General Ledger; Payroll; Graphics; Project Tracking; Predictive Maintenance Systems; CMMS and Client Server; Background; Client Server Concept; Maintenance Requirements; Why a CMMS Fails; Partial Implementation; Lack of Resources; Fragmentation of Effort; Staff Overload or Not Enough Staff; Inappropriate Expectations; Lack of Behavioral Expectations; Treating Computers as Deliverables; Confrontation Instead of Collaboration; Poor Communication; Lack of Expertise; Reliance on Consultants; Modification of the CMMS; Work Culture Restrictions; How to Assure Success; Plant Culture; Plant Size Considerations; CMMS via the Internet; Definition of an Internet based CMMS; Who Would Benefit from an Internet based CMMS; How to Determine if an Internet based CMMS; Beware of "Web Enabled" Systems; Rent Vs. Buy Factors; Quantifying Initial Investment and Operating Costs; Assessing Bottom Lone Impact of Cost Savings; ASP vs. Purchase; Benefits of ASP Solution; Tradeoffs; The Ideal ASP Solution; Appendices: Comparison of CMMS Systems; Typical CMMS Data Fields; Sample CMMS Vendor Evaluation Form; Benchmark Criteria for World-Class Organizations; Key Performance Indicators