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Elsevier

Libros en Negocios, Gestión y Contabilidad

  • Profile of the International Filtration and Separation Industry

    Market Prospects to 2009
    • 5 Edición
    • Kenneth S Sutherland
    • Inglés
    The total world sales of filtration and separation equipmentand spares are estimated at US$29.5 billion in 2003. Good growth is forecast to continue through to 2009, on the back of the expansion in China, and the fresh and wastewatersegment growth rates, with a CAGR of more than 6%." --Profile of the International Filtration and Separation Industry - Market Prospects to 2009, 5th Edition This revised and updated 5th edition includes increased coverage on the strategic direction of the industry, plus it offers forecasts, analysis and comment on the filtration and separation industry to 2009.The study also outlines the structure of the global industry, assesses market and technological trends, offers market figures and forecasts to 2009 and identifies the major players.

  • Practical Financial Modelling

    A Guide to Current Practice
    • 1 Edición
    • Jonathan Swan
    • Inglés
    This book is for all financial professionals whose work, to a greater or lesser degree, involves complex spreadsheets and financial models. This includes investment bankers, commercial banks, accountancy firms, property firms, public sector including local government and healthcare, PFI/PPP enterprises, financial managers and financially literate general managers. Junior/middle management, where the focus would be on cash flow forecasting and budgeting tasks, will also find this book of value.For the vast majority of people involved in this subject, financial modelling is an activity, a task requiring skills. Once people have the ability to structure the model, they have a better starting point from which to address the financial problems. This new book proposal intends to offer that starting point.Theory is limited to the absolute essentials that aid understanding; thus the focus with this new book is very practical - this is "how-to-do-it", showing best practice, and is illustrated with many practical worked examples.

  • UK Accounting Standards

    A Quick Reference Guide
    • 1 Edición
    • Robert Kirk
    • Inglés
    The pace of development in financial reporting has accelerated sharply during the last few years and shows no sign of abating as the UK prepares to comply with International Accounting Standards. This text gives accounting professionals an understanding of UK accounting standards and demonstrate how they are used in practice. It is the perfect companion for those who need to keep abreast of changes to accounting standards or who need to see how the standards are applied in practice.Accounting Standards includes:* Summaries outlining the principles behind UK accounting standards* Examples and extracts from well-known recent company accounts

  • Strategies for Growth in SMEs

    The Role of Information and Information Sytems
    • 1 Edición
    • Margi Levy + 1 más
    • Inglés
    Strategies for Growth in SMEs explores for the first time the role of information and information systems (IS) concepts in small and medium-sized enterprises (SMEs). Most IS research focuses on large firms, yet the majority of firms in most economies are SMEs. The book considers the applicability of IS theory and practice to SMEs and develops new theories that are relevant to these firms.Composed of 6 sections, it covers, amongst other things; the nature of SMEs, the background to IS, and SMEs' use of IS, issues of IS strategy and planning in SMEs, the way that firms can transform through use of IS, evaluation, IS flexibility, business process re-engineering, resource-based strategy and knowledge management, the appropriateness of existing theories and the development of new models to address SME-specific issues. The final section of the book reviews the learning in the previous chapters and poses future agendas for research.Written by two of the leading figures in the field, this book will be essential reading for researchers in IS and SMEs, students on entrepreneurship or IS courses, and others that focus on SMEs.

  • Physical Security for IT

    • 1 Edición
    • Michael Erbschloe
    • Inglés
    The physical security of IT, network, and telecommunications assets is equally as important as cyber security. We justifiably fear the hacker, the virus writer and the cyber terrorist. But the disgruntled employee, the thief, the vandal, the corporate foe, and yes, the terrorist can easily cripple an organization by doing physical damage to IT assets. In many cases such damage can be far more difficult to recover from than a hack attack or malicious code incident. It does little good to have great computer security if wiring closets are easily accessible or individuals can readily walk into an office and sit down at a computer and gain access to systems and applications. Even though the skill level required to hack systems and write viruses is becoming widespread, the skill required to wield an ax, hammer, or fire hose and do thousands of dollars in damage is even more common. Although many books cover computer security from one perspective or another, they do not thoroughly address physical security. This book shows organizations how to design and implement physical security plans. It provides practical, easy-to-understand and readily usable advice to help organizations to improve physical security for IT, network, and telecommunications assets.

  • Clothing Appearance and Fit

    Science and Technology
    • 1 Edición
    • J Fan + 2 más
    • Inglés
    Fashion and beauty have helped shape history and today more than ever, we find ourselves under increasing pressure to think about what we wear, what we look good in and how best to enhance our body shape and size. Behind this seemingly superficial industry, however, lies a technical thinking firmly grounded in science and technology. In one fully comprehensive book, Clothing appearance and fit: Science and technology provides a critical appreciation of the technological developments and scientific understanding of the appearance and fit of clothing. The authors bridge the science of beauty and fashion design with garment evaluation technology, garment drape and human anthropometrics and sizing.The ten chapters of the book provide a detailed coverage of clothing appearance and fit. Chapter 1 considers body attractiveness and how it relates to clothing material and design parameters and discusses classical and contemporary theories of beauty. Chapters 2 and 3 present the industry’s techniques, methods and standards for assessing clothing appearance and fit and Chapters 4 and 5 review the research and development of objective measurement technologies for evaluating clothing appearance and fit. Fabric objective measurement, fabric properties and garment drape are covered in Chapters 6 and 7 and the R & D of body measurement, anthropometrics and sizing systems are detailed in Chapters 8 and 9. The final chapter reviews published work on garment design and pattern alteration for achieving good clothing appearance and fit.This book is an essential reference for researchers, academics, professionals and students in clothing and textile academia and industry. It includes many industrial standards, techniques and practices.

  • Market Segmentation

    How to do it, how to profit from it
    • 1 Edición
    • Malcolm McDonald + 1 más
    • Inglés
    * McDonald and Dunbar are the leading author team in this area* Segmentation and marketing mapping are core areas of the marketing syllabus, and there is much that is new as a result of the new segmentation possibilities from e-marketing and e-business* The book has a textbook feel, which highlights the diagrams and market maps (key elements of the book)This is a key book, in a vital area. The Butterworth-Heineman... edition of what was previously published by MacMillian, is a thoroughly revised and updated version.

  • Research in Accounting Regulation

    • 1 Edición
    • Volumen 17
    • Gary Previts + 1 más
    • Inglés
    The scope of service provided by professional accountants is influenced by legislation and case law as well as the dictates of a variety of government and private sector agencies: including State Boards of Accountancy, Academic Accreditation Bodies, the United States Securities and Exchange Commission, the Public Company Accounting Oversight Board, independent standard setting bodies such as the Federal Accounting Standards Advisory Board (US), the Financial Accounting Standards Board (US), the International Accounting Standards Board and self-regulatory organizations such as State Societies of CPA and the American Institute of Certified Public Accountants. There are equivalent and emerging local international bodies that exist in most developed countries. It is important for academics, students, practitioners, regulators and researchers to consider, study and understand the role and relationship of such bodies with the practice and content of our discipline.Research in Accounting Regulation is a refereed annual serial that seeks to publish high quality manuscripts, which address regulatory issues and policy affecting the practice of accountancy, broadly defined. Topics of interest include research based on: 1) Self-regulatory activities. 2) Case law and litigation. 3) Governmental and quasi-governmental regulation. 4) The economics of regulation, including modelling.This research series aims to encourage the submission of original empirical, behavioural or applied research manuscripts that consider strategic and policy implications for regulation, regulatory models and markets. It is intended for individual researchers, practitioners, regulators and students of accountancy who desire to increase their understanding of the regulation of accountancy.

  • Advances in International Accounting

    • 1 Edición
    • Volumen 17
    • J. Timothy Sale
    • Inglés
    Advances in International Accounting is a refereed, academic research annual, that is devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide. Advances in International Accounting welcomes traditional and alternative approaches, including theoretical research, empirical research, applied research, and cross-cultural studies.

  • Money Laundering: business compliance

    • 1 Edición
    • Stuart Bazley + 1 más
    • Inglés
    Money Laundering: Business Compliance is a timely and user-friendly manual that shows you how to comply fully and effectively with the Money Laundering Regulations 2003. In the drive to halt funding terrorist activity, control of money laundering activity has risen high on the government’s agenda. The Money Laundering Regulations 2003 expand the regulator’s already wide powers. Failure to comply with anti-money laundering provisions prevents businesses functioning properly, carries severe financial penalties and can result in serious criminal sanctions. Using flowcharts, diagrams, checklists and bullet points, this book explains how you can spot activities that must be reported. It alerts you to when and how you must report and to do so within minimum business interruption; demonstrates how to ensure compliance with the regulatory framework; gives details on correct training procedures; tells you how to avoid falling foul of the stringent rules against tipping off; and arms you with the knowledge to avoid the pitfalls. With its uniquely practical approach and hands-on guidance, the book should be the first port of call for all those wanting to understand the regulations and the guidance notes. This book is essential reading for MLROs, directors, compliance officers, risk officers, finance directors and accountants, company secretaries and all those within the regulated sector.

  • Insight in Innovation

    Managing Innovation by Understanding the Laws of Innovation
    • 1 Edición
    • Jan Verloop
    • Inglés
    Innovation is an ancient art, may be as old as 500,000 years, but managing innovation is a relatively young management technique, only a few decades old, and has received much less attention than other aspects of innovation such as creativity, entrepreneurship or venturing. This book is not about providing a series of recipes on innovation management or a collection of case stories on how to do innovation or not. The few examples given are well known innovations from (Shell) history and all of them have been described before in the literature. However, this book does not focus on the brilliant result or failure of the innovations, but on the process of innovation in order to understand the features of a well-managed innovation effort. The book has been written around six main themes:1. Understanding innovation as a business process and how it has developed through history.2. For a manager it is essential to appreciate the fundamental difference between inside- and outside-the-box innovation; each one needs its own specific management process.3. The main roles of the innovation manager are managing the innovation funnel, executing the innovation strategy and optimising the value of the innovation portfolio.4. Entrepreneurship is the key resource in innovation and the right conditions have to be created for it to flourish in large companies.5. The value of innovation can be assessed as an option value and in creating intellectual capital for the company.6. Integrating sustainable development in the innovation process requires changes in the management process, in the assessment and valuation of innovation, and in the interaction with the stakeholders.

  • Resilient Storage Networks

    Designing Flexible Scalable Data Infrastructures
    • 1 Edición
    • Greg Schulz
    • Inglés
    A resilient storage network is an environment where data is always available for the needs of the business. This book explains the components, as well as how to design and implement a resilient storage network for workgroup, departmental, and enterprise environments. Storage networks are an enabling capability combining technology and best practices to provide the foundation to support information technology systems and applications. Storage networks can be of various sizes, shapes, and technologies. This book shows you how to implement a resilient storage network infrastructure using different technologies including ATM, DWDM, FCIP, Fibre Channel, FICON, iFCP, InfiniBand, IP, iSCSI, Life Cycle Management, NAS, Object Based Storage, RAID, RDMA, Remote Mirroring, Replication, SAN, SCSI, SMI-S, SONET/SDH, Storage Services, Tape, Virtualization, and Volume Managers.

  • The Real Life Guide to Accounting Research

    A Behind-the-Scenes View of Using Qualitative Research Methods
    • 1 Edición
    • Christopher Humphrey + 1 más
    • Inglés
    The Real Life Guide to Accounting Research goes behind the more official presentations and accounts of research methods to explore the lived experiences, joys and mistakes of a wide range of international researchers principally working in the fields of accounting and finance, but also in management, economics and other social sciences. The authors of the articles in this book address a wide range of issues and obstacles that they have confronted at various stages in their respective research careers. In reflecting on their personal experiences, they provide practical guidance on how to overcome the types of problems that typically confront academic researchers in their day-to-day work.

  • Systems and Project Management November 2003 Exam Q&As

    • 1 Edición
    • Inglés
    Examiners, lecturers and students know that practice is vital to exam success, so why not test your knowledge with these useful books?

  • Profile of the International Membrane Industry - Market Prospects to 2008

    • 3 Edición
    • K Sutherland
    • Inglés
    The definitive guide to the international membrane industry. Will help you to keep track of the major issues affecting the fast growing membrane market Will enable you to identify new business opportunities Includes Market forecasts, commentary and analysis supported by primary research Completely revised and updated, the 3rd edition of Profile of the International Membrane Industry - Market Prospects to 2008 reviews the markets, technological trends and major manufacturers of industrial membranes. We have drawn on the expertise from our existing portfolio, Membrane Technology newsletter and Filtration & Separation magazine to bring you vital information, analyses and forecasts that cannot be found anywhere else.The report covers all industrial applications involving both liquid and gas separation, including: Microfiltration Ultrafiltration Reverse osmosis and nanofiltration All other membrane separations The study deals with all kinds of separating media that are now accepted as membranes, whether they are polymeric, ceramic, metallic or liquid. In broad terms the study covers microfiltration, ultrafiltration, reverse osmosis and nanofiltration and all other membrane separations. Profile of the International Membrane Industry covers the structure of the industry, highlighting developments, identifying future trends, and looking at recent mergers and acquisitions in the sector. Market estimates and forecasts to 2008, by region and membrane type, are presented along with an analysis of the main end-user markets for industrial membranes, and a technology overview. Forty leading international membrane manufacturers are profiled. A directory of membrane manufacturing companies is also included.

  • Research in Organizational Behavior

    • 1 Edición
    • Volumen 25
    • Roderick M Kramer + 1 más
    • Inglés
    This volume celebrates the first quarter century of publishing Research in Organizational Behavior. From its inception, Research in Organizational Behavior has striven to provide important theoretical integrations of major literatures in the organizational sciences, as well as timely examination and provocative analyses of pressing organizational issues and problems. In keeping with this tradition, the current volume offers an eclectic mix of scholarly articles that address a variety of important questions in organizational theory and do so from a diverse range of disciplinary perspectives and theoretical orientations. A number of the chapters also directly engage contemporary events and dilemmas of considerable importance.

  • Advances in Accounting

    • 1 Edición
    • Volumen 20
    • Philip M J Reckers
    • Inglés
    Now in its 20th edition, "Advances in Accounting" continues to provide an important forum for discourse among and between academic and practicing accountants on issues of significance to the future of the discipline. Emphasis continues to be placed on original commentary, critical analysis and creative research - research that promises to substantively advance our understanding of financial markets, behavioral phenomenon and regulatory policy. Technology and aggressive global competition have propelled tremendous changes over the two decades since AIA was founded. A wide array of unsolved questions continues to plague a profession under fire in the aftermath of one financial debacle after another. This volume of "Advances in Accounting" includes articles reflective of recent economic distress: articles on the effects of post bankruptcy financial reporting, measurement of decline in earnings persistence, re-estimations of bankruptcy prediction models, and an understanding of new assurance needs. It also looks at trends of significance to academics (trends in research and dissertations focus) and practitioners (trends in IS audits). With this 20th volume, "Advances in Accounting" makes a new commitment to the global arena by introduction of an International Section and a new international associate editor. As never before, the accounting profession is seeking ways to reinvent itself and recapture relevance and credibility. AIA likewise continues to champion change through this revised global editorial commitment.

  • Intellectual Capital

    Measuring the Immeasurable?
    • 1 Edición
    • Anthony Wall + 2 más
    • Inglés
    Intellectual Capital investigates how companies throughout Ireland are measuring their intellectual capital assets and how their efforts compare to those of the leading exponents of intellectual capital. This report: * includes a survey of twenty-eight Irish companies * highlights the importance of intellectual capital within the new economy * defines the role of the management accountant in the area of intellectual capital The authors conclude there is a recognition of intellectual capital and its measurement in Irish companies, but acknowledge the masurement and practices appear to be taking place in isolation rather than forming part of an overall intellectual capital management strategy.

  • Successful Foreign Acquisitions

    The Pivotal Role of the Management Accountant
    • 1 Edición
    • Tony Appleyard + 1 más
    • Inglés
    Successful Foreign Acquisitions investigates two cross-border acquisitions with the aim of looking at the role of management accounting in the process and drawing useful lessons about the acquistion and integration process for practioners. The authors: *identify the acquisition strategy and examine its added value *evaluate the strategy in both cultural and economic terms *consider the required management control systems needed to implement the strategy and compare this with the actual control systems used * review what performance measures would be needed to encourage managers to deliver and compare these with the actual measures introduced * consider how environmental and cultural differences impact on this process

  • Advances in International Accounting

    • 1 Edición
    • Volumen 16
    • J. Timothy Sale
    • Inglés
    This is a refereed, academic research annual, devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide.

  • RAPID Value Management for the Business Cost of Ownership

    Readiness, Architecture, Process, Integration, Deployment
    • 1 Edición
    • Andrew Wigodsky
    • Inglés
    The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.

  • Semantics in Business Systems

    The Savvy Manager's Guide
    • 1 Edición
    • Dave McComb
    • Inglés
    Semantics in Business Systems begins with a description of what semantics are and how they affect business systems. It examines four main aspects of the application of semantics to systems, specifically: How do we infer meaning from unstructured information, how do application systems make meaning as they operate, how do practitioners uncover meaning in business settings, and how do we understand and communicate what we have deduced? This book illustrates how this applies to the future of application system development, especially how it informs and affects Web services and business rule- based approaches, and how semantics will play out with XML and the semantic Web. The book also contains a quick reference guide to related terms and technologies. It is part of Morgan Kaufmann's series of Savvy Manager's Guides.

  • National Reforms in European Gas

    • 1 Edición
    • M. Arentsen + 1 más
    • Inglés
    Focussing on the change and development of national gas markets in Europe, this book provides an overview, analysis and comparison of recent dynamics in several national gas markets, at a time of very rapid change within this industry. This overview provides a better understanding of current events and future evolution in the European gas business.What can be expected at the European level given the recent trends and dynamics in national gas markets in Europe? How did countries respond to the EU gas directive and why? What are the important barriers to a harmonised European gas market from the perspective of national developments? This book tackles these and related questions.Written by experts across the field of energy policy and reform, this publication will be an invaluable resource for social scientists studying the ongoing reform process in energy markets as well as industry analysts, consultants, policy makers and utility companies worldwide.

  • Business Intelligence

    The Savvy Manager's Guide
    • 1 Edición
    • David Loshin
    • Inglés
    Business Intelligence describes the basic architectural components of a business intelligence environment, ranging from traditional topics such as business process modeling, data modeling, and more modern topics such as business rule systems, data profiling, information compliance and data quality, data warehousing, and data mining. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager's Guide series.

  • Research in Accounting Regulation

    • 1 Edición
    • Volumen 16
    • Gary Previts
    • Inglés

  • Challenge of Management Accounting Change

    • 1 Edición
    • John Burns + 2 más
    • Inglés
    The implementation of management accounting change constitutes much more than the selection of what may be perceived as being 'optimal' accounting systems and techniques, followed by a 'technical' process of implementation. Selecting and implementing the 'right' accounting systems and techniques and the technical aspects of implementation are important, but change implementation and change management also involves important behavioural and cultural issues that must be understood and addressed. The main focus of The Challenge of Management Accounting Change is on understanding the processes involved in the implementation of management accounting change and the complexities of, and difficulties involved in, changing management accounting systems, techniques and roles in the UK. This book outlines a framework for interpreting and understanding management accounting change as an on-going process and a range of case studies are used to illustrate both successful and unsuccessful implementations, drawing out the various lessons that can be learned and suggesting some pointers for those embarking on a programme of management accounting change.

  • Call Center Operation

    Design, Operation, and Maintenance
    • 1 Edición
    • Duane Sharp
    • Inglés
    Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call center case studies, describing a number of successful call center strategies and best practices, selected from various business sectors - financial, retail, healthcare, travel, technology, and others. These case studies provide useful guidelines based on successful corporate call centers that will guide you in establishing and maintaining the most effective call center operation for your enterprise.

  • Field Guide to Appropriate Technology

    • 1 Edición
    • Barrett Hazeltine + 1 más
    • Inglés
    Field Guide to Appropriate Technology is an all-in-one "hands-on guide" for nontechnical and technical people working in less developed communities. It has been developed and designed with a prestigious team of authors, each of whom has worked extensively in developing societies throughout the world. This field guide includes: Step-by-step instructions and illustrations showing how to build and maintain a vast array of appropriate technology systems and devices Unique coverage on healthcare, basic business and project management, principles of design, promotion, scheduling, training, microlending, and more Teachers, doctors, construction workers, forest and agricultural specialists, scientists and healthcare workers, and religious and government representatives will find this book a first source for advice

  • Dividend Policy

    Theory and Practice
    • 1 Edición
    • George Frankfurter + 2 más
    • Inglés
    Dividend Policy provides a comprehensive study of dividend policy. It explores the puzzle presented by dividends: irrational and subject to fashion, yet popular and desirable, they remain a priority among managers, even while perceived as largely symbolic. After exploring the history of dividend payments, from the emergence of the modern corporation to current perspectives, it traces the evolution of academic models on dividend policy. Here the authors review models of symmetric and asymmetric information before analyzing academia's accomplishments in solving the dividend puzzle. Related subjects, such as valuation and wealth distribution, round out the authors' presentation about new ways to think about one of the most intriguing subjects in financial economics. The book is recommended for professors and students in departments of finance and business, corporate finance staff, and financial regulators.

  • Research in Organizational Behavior

    • 1 Edición
    • Volumen 24
    • Barry Staw + 1 más
    • Inglés
    The chapters in this collection address a variety of concerns in organizational theory, ranging from the evolution of organizations and cross-cultural analyses of managerial behavior to the micro-sociology of knowledge brokering within organizations and the etiology of organizational messes. Swaminathan, examines resource partitioning theory, an important theoretical perspective in population ecology. The next three chapters, broadly construed, address issues of organizational innovation, learning, and adaptation in complex environments. The next contribution, by John Carroll, Jenny Rudolph, and Sachi Hatakenaka examines how high-hazard organizations learn from experience. As with all organizations, high-hazard organizations such as nuclear power plants and chemical plants attempt to learn from experience in order to improve performance and, of course, to avoid catastrophic failure. Unlike many other kinds of organizations, however, failure to learn from prior experience-especiall... with respect to learning effectively from errors and mishaps-can prove extremely costly and even fatal. Hence, these organizations must balance between learning and control, and must do so under conditions of considerable oversight and scrutiny. provocative analysis of the role disorganization plays in organizational life. The two following chapters in this volume provide important overviews of theory and research on classic phenomena within organizational theory, followed by original theoretical syntheses. Robert Baron's chapter then undertakes a fresh and useful examination of the burgeoning literature on entrepreneurship and the two final chapters in the volume examine essential issues related to our understanding of organizations and the cultural environments in which they are embedded.

  • Corporate Portals Empowered with XML and Web Services

    • 1 Edición
    • Anura Guruge
    • Inglés
    Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business. Corporate Portals Empowered with XML and Web Services provides decision makers with a clear and concise explanation of what portals are all about, why you really need a portal strategy, how you go about implementing one, and the issues you have to encounter and surmount. Guruge shows how you can successfully use XML and web services to empower your portals for collaboration, knowledge management, CRM, ERP and supply chain management.

  • Relationship and Resource Management in Operations

    • 1 Edición
    • David Loader
    • Inglés
    'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide.

  • Socially Responsible IT Management

    • 1 Edición
    • Michael Erbschloe
    • Inglés
    Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information technology. By responsibly managing security threats, protecting individual privacy, reducing hazardous waste, and minimizing other negative effects on IT staff and computer users, as well as ordinary citizens around the world, IT professionals can benefit the society at large and reap rewards for their own organizations as well.Scandals at Enron, Andersen, Sotheby's and Christie's, Merrill Lynch, and Tyco are fueling a crisis of confidence in business. Regulators, voters, investors, customers, and employees are demanding that businesses be more socially responsible. Rhetoric is not enough, all organizations need to demonstrate that they are living up to social expectations. Erbschloe shows managers how to take charge of key aspects of their IT operations and follow a morally, ethically, and legally correct path to success.

  • Elsevier's Dictionary of Advertising

    In English, German, French and Russian
    • 1 Edición
    • S.G. Manoilova + 1 más
    • Inglés
    The dynamic business of advertising is quite fascinating as it encompasses an eclectic diversity of fields and activities. Spanning from matters of budgeting, discounts and commissions to creativity, the art of words and images, it communicates to consumers a viable, marketable message. To cover such a diverse spectrum, this dictionary provides the users with terminology from the various spheres that interact to form the ever-expanding vocabulary of modern advertising: marketing and market research, creativity (graphic design, text writing and concept development, photography and film-making basics), media, prepress and typography. This dictionary will be of good use to students of advertising, advertising professionals (account executives, graphic designers, copywriters, media planners etc.), as well as to a wide range of business people.

  • Advances in International Accounting

    • 1 Edición
    • Volumen 15
    • J. Timothy Sale
    • Inglés
    This is a refereed, academic research annual that is devoted to publishing articles about advancements of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations as well as their effect on the education of professional accountants worldwide.

  • Management Accounting- Information Strategy: May 2002 Exam Questions & Answers

    • 1 Edición
    • Inglés
    Management Accounting - Information Strategy May 2002 Examination Questions and Answers. The answers for the third set of exams under the new syllabus have been compiled by the Examiners. They provide an invaluable source for lecturers and students. This title is also available for immediate download at http://www.businessc...

  • Environmental Cost Accounting

    An Introduction and Practical Guide
    • 1 Edición
    • Rupert Howes
    • Inglés
    Environmental Cost Accounting provides an introduction to the dynamic subject of corporate environmental accounting. It outlines the business case and rationale for engaging in environmental accounting. It also illustrates how leading UK companies are already adding value and reducing risk through the use of innovative environmental accounting techniques and methodologies. The second part of the book presents an environmental accounting tool kit which focuses on external cost accounting. The methodology detailed in this section provides a tool to estimate the environmental sustainability of a company's activities and operations. The methodology presented has been developed by the sustainable development organisation Forum for the Future, a UK registered charity, with support from the Chartered Institute of Management Accountants (CIMA).

  • CRM

    Redefining Customer Relationship Management
    • 1 Edición
    • Jeffrey Peel
    • Inglés
    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

  • Advances in Accounting

    • 1 Edición
    • Volumen 19
    • Philip M J Reckers
    • Inglés

  • Raising Entrepreneurial Capital

    • 1 Edición
    • John B. Vinturella + 1 más
    • Inglés
    Raising Entrepreneurial Capital begins where entrepreneurship books leave off. This book provides a broad, high-level discussion of the financing decisions that companies must make to achieve success. With a focus on classic capital raising, the text covers the debt vs. equity decision, as well as the options available to smaller businesses. It also describes the factors that lead to rapid growth, including venture capital, IPOs, angels, incubators, and much more. Combining solid theory with practitioner's experience and insights, this book should increase student understanding of how to raise entrepreneurial capital. It explains how your company should position itself to attract private equity investment, and what steps you can take to improve your company's marketability. It includes several chapters on worldwide regional variations on forms and availability of pre-seed capital, incubators, and the business plans they create, with case-studies from Europe, Latin America, and the Pacific Rim. It also effectively differentiates between venture capital and entrepreneurial capital. This book will appeal to entrepreneurs and to students in Entrepreneurship programs, particularly entrepreneurial finance courses.

  • Research in Accounting Regulation

    • 1 Edición
    • Volumen 15
    • Gary Previts
    • Inglés

  • Research in Organizational Behavior

    • 1 Edición
    • Volumen 23
    • Barry Staw
    • Inglés
    This 23rd volume of Research in Organizational Behavior presents papers on a variety of topics in the field of organizational behaviour, with the twin goals of consolidating prior research and breaking new theoretical ground.

  • Shareholder Value - A Business Experience

    • 1 Edición
    • RoyE. Johnson
    • Inglés
    Shareholder Value presents a powerful and useful toolkit of market-based perspectives, analytic approaches, valuation techniques, and specific financial metrics for use in everyday business life. The author helps a broad spectrum of professionals understand the salient points and real world implications of a 'value management' movement which has taken hold in many corporations in the United States and around the world. This movement is being supported by some of the major institutional investors who influence financial markets. The main goal of 'Shareholder Value' is to help working professionals grasp the concept of value 'creators' and 'destroyers', along with the implications. He also provides tools to measure the success (or failure) of major strategic and operational initiatives and enables corporate managers to understand how shareholder value is created, and then directs behaviour toward 'value-based' planning and action. Although mainly aimed at the professional market, 'Shareholder Value' will also be of use to students of business and finance as it is intended to provide a comprehensive foundation for important elements of business strategy and acquisition valuation, corporate financial analysis, capital investments, corporate financing and economic value based metrics.AUTHOR'S REVIEW:When developing this book, I strived to achieve the following: Provide the finance professional and student of finance with a comprehensive template of shareholder value concepts and techniques - geared toward use in a corporate setting Give the non-financial professional an understanding of the underpinnings and behavioural aspects of economic value management Outline and provide details of an effective process for implementing a value-based financial performance system within a corporation ...And, combine learning with enjoyable reading by presenting technical material through a story. The "story" and "characters" are unique features of Shareholder Value - A Business Experience. The reader can get an appreciation of the environment surrounding value-based management, along with challenges that arise when transitioning from traditional "accounting" performance (where earnings and earnings per share reign supreme) to "economic" performance (where cash flow and return on investment are emphasized). Characters occupying operating and staff roles have been created to represent people that those working inside companies (large, medium and small) may encounter and, also, to invoke some humour. Insights into how to function in different corporate roles can be gained by following the characters through the story.

  • Advances in International Accounting

    • 1 Edición
    • Volumen 14
    • J. Timothy Sale
    • Inglés
    This title is a refereed, academic research annual, that is devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide. "Advances in International Accounting" welcomes traditional and alternative approaches, including theoretical research, empirical research, applied research, and cross-cultural studies.

  • European Energy Industry Business Strategies

    • 1 Edición
    • Atle Midttun
    • Inglés
    Since the European Union's de-regulation policy for electricity and energy suppliers was implemented, new strategic configurations have emerged. Traditional restraints of geographical limitations on energy companies have been partly removed: the diversity at national regulatory and company level means that the European scene is one of a multiplicity of strategic configurations and developments, whilst also being complex and segmented.This book highlights the strategic and regulatory challenges of European deregulation, with its main focus being on the business strategies within the emerging de-regulated electricity markets; various regulatory implications which are being raised in this new climate are discussed. Some of the central strategic issues facing the electricity industry in its new competitive context are explored and reviewed, with classical themes debated as a prelude to the following empirical investigation of actual business strategies pursued by the electricity and energy industries.The main section of this work consists of 7 national case studies of business strategies which also include one North and one South American case. These were considered important inclusions as the North American companies are large investors in the European market, whilst the European companies invest in the South American market. The final chapter is a comparison and summary of the national patterns of market structures, business strategies and regulatory styles with a brief look at some challenges to be faced in future.

  • Mission-Critical Microsoft Exchange 2000

    Building Highly-Available Messaging and Knowledge Management Systems
    • 1 Edición
    • Jerry Cochran
    • Inglés
    Mission-Critical Microsoft Exchange 2000 is the definitive book on how to design and maintain extremely reliable and adaptive Exchange Server messaging systems that rarely crash and that preserve valuable data and services in spite of technical disruptions. E-mail systems are now a primary means of communication for organizations, which can afford e-mail down-time no more than they can afford to be without phones. Further, messaging systems increasingly are supporting vital applications in addition to e-mail, such as workflow and knowledge management, making the data they store both voluminous and incredibly valuable. Mission-Critical Microsoft Exchange 2000 teaches system designers, administrators and developers the strategies, tools, and best practices they'll need to plan and implement highly-available systems on Exchange 2000 and on earlier versions of Exchange. The book explains Exchange back-up and disaster recovery techniques, Windows clustering technologies for Exchange systems, and security planning to resist messaging-based attacks. Written by Jerry Cochran, an authority on large-scale Exchange systems, Mission-Critical Microsoft Exchange 2000 helps readers create Exchange systems upon which they can build large and growing organizations.

  • Research in Accounting Regulation

    • 1 Edición
    • Volumen 14
    • Gary Previts
    • Inglés
    The scope of service provided by professional accountants is influenced by legislation and case law as well as the dictates of a variety of government and private sector agencies; including State Boards of Accountancy, Academic Accreditation Bodies, the United States Securities and Exchange Commission, independent standard setting bodies such as the Federal Accounting Standards Advisory Board [US], the Financial Accounting Standards Board [US], and self-regulatory organizations such as State Societies of CPAs and the American Institute of Certified Public Accountants. There are equivalent and emerging national bodies that exist in most developed and developing countries, and further there are emerging global coordinating entities as well, which attempt to coordinate the activities among nations. It is important for academics, students, practitioners, regulators and researchers to consider, study and understand the role and relationship of such bodies with the practice and content of our discipline. Research in Accounting Regulation is a refereed annual serial that seeks to publish high quality manuscripts, which address regulatory issues and policy affecting the practice of accountancy, broadly defined. Topics of interest include research based upon: self-regulatory activities, case law and litigation, government and quasi-governmental regulation, and the economics of regulation, including modeling. The serial aims to encourage the submission of original empirical, behavioral or applied research manuscripts that consider strategic and policy implications for regulation, regulatory models and markets.

  • Research in Organizational Behavior

    • 1 Edición
    • Volumen 22
    • B.M. Staw + 1 más
    • Inglés
    Volume 22 of Research in Organizational Behavior continues the tradition of innovation and theoretical development with eight diverse papers. Most of these papers present theory and propositions that make linkages between different levels of analysis.

  • The Repo Handbook

    • 2 Edición
    • Moorad Choudhry
    • Inglés
    The Repo Handbook, Second Edition presents an overview of repo vehicles and markets with sufficient depth for those seeking detailed explanations. In three parts it demonstrates how these secured loans fit into global capital markets and why they account for up to 50% of daily settlement activity in non-US government bonds worldwide. This new edition replaces old examples and introduces new developments, such as structured finance repo and associated topics such as Basel II regulatory rules. In addition, 12 of 18 chapters feature new sections and 4 have been substantially rewritten. The UK gilt and US Treasury repo markets are explored through worked examples, and there are new sections on funding arbitrage trades, risk exposures, and regulatory capital. It also places repo in context within bank asset-liability management and trading techniques, illustrating repo use across a wide range of applications in the global money markets. Rarely mentioned in the financial press because of the simple, straightforward nature of the instrument, repo was often the only funding source available to banks during the last quarter of 2008 and the first in 2009. This book, written by a trader, will draw new attention to this valuable and efficient funding and investment product.

  • Key Customers

    How to Manage Them Profitably
    • 1 Edición
    • Malcolm McDonald + 2 más
    • Inglés
    Developing successful business-to-business relationships with more powerful customers in highly competitive markets requires processes and skills that go beyond traditional selling activity. The very best state-of-the-art strategies are set out clearly in this book in a practical way that can be implemented in all organizations.In particular 'Key Customers' looks at:* why has key account management become so critical to commercial success?* what are the key challenges and how do successful companies respond?* why is it vital to understand the role of key account management in strategic planning?* do you know what strategy your customer has for your company?By addressing these key questions McDonald, Rogers and Woodburn draw out the business issues that really matter - from developing a customer classification system that really works, analysing the needs of key accounts, developing the skills of key account managers to how systems for implementing key account plans can be developed. Throughout the book the emphasis is on clarifying and articulating the key concepts to give the reader the tools to apply in the marketplace. The 'real world' approach is based on best practice from leading companies globally and the latest research from the renowned Cranfield School of Management.'Key Customers' comes from authors with an international reputation in this field and is an essential guide to customer management for marketing and sales executives, and all senior management with strategic responsibility. The clear and authoritative approach also makes it an outstanding text for the serious MBA and executive student.

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